Success Spotlight

Testimonial

Joelle Rombough, Glam at the Grove

I first decided to use Vish because I recognized both the need for accountability for my team members and a desire to provide consistent results for our guests. As a new business owner, every dollar (and every gram!) is so important and I feel that the Vish system offers an incomparable opportunity to offer 5 star service.

The most valuable feature is the ability to formulate down with repeat guests, there’s so much less waste when you can mix to the 0.10 of a gram based on your guest’s needs. Unexpectedly, there is even less waste for new guests!

Having the system in place has made my stylists hyper-aware of the amount of product they use. No one wants to be the employee that is wasting product – in fact, the team gets competitive in trying to see who can have the lowest waste percentages. It’s rare for my team to have to slow down their color application process to remix color so services move more efficiently.

We also love that the formulas are stored and easy to reproduce which is a huge asset if there is a need for a second bowl to be mixed by a team mate. Additionally, it’s a fool proof way to cover each other’s guests if a service provider has to be absent that day.

The Vish system more than pays for itself each month. As a growing salon, we are experiencing tremendous growth. We are up 58% in color services alone but our color orders are down 35%. These are savings I absolutely believe are a result of our partnership with Vish.

I am often asked what advice I have for salon owners considering Vish and my answer is always the same – make the investment for in-house training. I’m not tech savy in the slightest and I wanted to be sure that my team had the best possible experience with onboarding. Vish made the cost of training and sent Jordan to spend two days with my team.  My team is made up of all ages and experience levels – from teenagers considering cosmetology school to seasoned vets with 35 years behind the chair and we all were able to transition to the Vish system with the most minimal learning curve.

-Joelle Rombough – Master Stylist & Owner

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